FAQs

We have answered a few questions that you may have, however, if you do not see one of them here don't hesitate to ask me on social media and I will respond to you as soon as possible! ♥

 

Return/Refund Policy related questions:

Shipping related questions:

Size Chart:

  • Unfortunately, we do not have a size chart because we carry from various vendors and all items vary in size and measurements. If the vendors do provide a size chart it would be included on the product description.

Where is my gift card?

  • You will be receiving your gift card by the email you used for your orders. Please allow 3 business days to receive it, also check your junk mail! If the email is incorrect or had a misspelling please reach out to giftcard@thecataleyaboutique.com with your order confirmation number, let us know what is the right email, the wrong email you used, and put the subject as: Help, I put the wrong email!!